SDM Implementation Patterns: SDM at the Front Desk

SDM Implementation Patterns: SRM/SDM Tandem

SDM Implementation Patterns: "SDM owns only part of the output"

Finding your Service Deliver Manager

Priority Lists Don't Work

Walkthrough of the Official Guide to the Kanban Method in 6 Minutes

How Great Leaders Leverage Identity

Managing Flow - Part 2: Looking Beyond the Team

Part 2: 12 Focusing Questions for Agile Coaches

Part 1: 12 Focusing Questions for Agile Coaches

Managing Flow - Part 1: From Team Flow to Customer Flow

KanbanTO May Meetup - Making a Difference with Kanban

What is Kanban? And why would I use it?

The (Post)ROI of Kanban - Part 4

Kanban for Remote Teams

The ROI of Kanban - Part 3

The ROI of Kanban - PART 2

Democratizing Leadership with the Kanban Practices

The Return on Investment (ROI) of Kanban - PART 1

Service Delivery Manager (SDM) Role in Kanban: How to Hire for It