Coaches & Change Agents

"How do I know which Kanban practices to introduce and when?"

“I need to avoid resistance to change!”

"How do we align on what needs to change?"

"I want to be able to guide my organization's evolution"


Are you a Kanban Management Professional (KMP) and are looking to improve or develop your ability to be a coach or change agent for your organization? 

For the first time, the 3-day Kanban Maturity Model (KMM) and 2-day Kanban Coaching Professional (KCP) classes combine a powerful set of methods and tools to allow you to effectively lead change for your organization. KMPs who successfully complete both of the classes will be awarded the Kanban Coaching Professional designation backed by Kanban University.

  • [ONLINE] February KMM+KCP Bundle - Kanban Maturity Model® and Kanban Coaching Practices
  • [ONLINE] February - Kanban Maturity Model® (KMM)
  • [ONLINE] February - Kanban Coaching Practices (KCP)
  • [ONLINE] June KMM+KCP Bundle - Kanban Maturity Model® and Kanban Coaching Practices
  • [ONLINE] June - Kanban Maturity Model® (KMM)
  • [ONLINE] June - Kanban Coaching Practices (KCP)
  • [ONLINE] August KMM+KCP Bundle - Kanban Maturity Model® and Kanban Coaching Practices
  • [ONLINE] August - Kanban Maturity Model® (KMM)
  • [ONLINE] September - Kanban Coaching Practices (KCP)
  • [ONLINE] November KMM+KCP Bundle - Kanban Maturity Model® and Kanban Coaching Practices
  • [ONLINE] November - Kanban Maturity Model® (KMM)
  • [ONLINE] November - Kanban Coaching Practices (KCP)
  • [ONLINE] December - Kanban Coaching Practices (KCP)
  • [ONLINE] December - Kanban Maturity Model® (KMM)
  • [ONLINE] December KMM+KCP Bundle - Kanban Maturity Model® and Kanban Coaching Practices

KANBAN Maturity Model (KMM)

The Kanban Maturity Model codifies more than 10 years of experience implementing Kanban across diverse industries, in businesses small to extremely large. It plays an important role in creating unity, alignment, a sense of purpose, and good governance. Use it to gain a better sense of achievement, provide better products and services, delight your customers, and realize superior business results.

The Kanban Maturity Model maps typical Kanban practices as well as cultural values against 7 organizational maturity levels. This becomes a  powerful tool for coaches and consultants leading Kanban initiatives and helping businesses improve their agility. 

KMM provides a proven road-map of guidance on recommended practices to meet improvement goals. This road-map helps eliminate two common failure modes in Kanban and Agile implementations: overreaching causing an aborted start; and false summit plateaus that fail to realize full benefit.

Day 1 - Maturity

  • Sobering thoughts about “transformations”

  • Why KMM? KMM purpose and architecture, avoidance of two key failure modes and transformation fallacies

  • KMM level by level, illustrated by observable patterns, business benefits of each level

  • Pragmatic pivot with KMM from transformations to applying practices with intent and increasing organizational maturity

Day 2 - Evolution

  • Mechanism of evolutionary change, how you can plan, guide, and pace it

  • ML1-ML2 transition: understand barriers to ML2, illustration via case study, exercise: design transition to ML2 for your organization

  • ML2-ML3 transition: understand barriers to ML3, illustration via case study, exercise: design transition to ML3 for your organization

  • Introduction to KMM Leadership extension. Decision filters for organization’s leaders.

Day 3 - Reality

  • ML1-ML2 transition: Barriers to ML2

  • Tools, guidance on how to overcome the barriers

  • Desirable leadership qualities for successful transition

  • Update your ML1-ML2 design

  • Test your ML1-ML2 design against the barriers

  • The same structure for ML2-ML3

  • The same structure for ML3-ML4

  • Important integrations with: Lean/TPS and Real World Risk


This course will teach coaching tools and techniques to be successful leading significant evolutionary change initiatives with a goal of achieving Maturity Level 2 or Maturity Level 3 at an enterprise scale. 


This 2-day class, intended for coaches and consultants, offers a codified Kanban Method approach to introducing and implementing change and is specifically designed to augment the 3-day Kanban Maturity Model class.

Day 1 - Observe

  • How Kanban coaches read situations, 12 Focusing Questions, practice on case studies

  • Psychology: individual, group, professional identity, how organizational change affects it, how to tread carefully (lessons from the field)

  • Sociology: social entropy and cohesion, social  capital and policy mapping, Immelman framework, consequences of ignoring (lessons from the field)

  • KMM Leadership extension in detail, leadership modes and behaviours

Day 2 - Respond

  • Coaching stance: what Kanban coaches do and don’t do, how to escalate motivation for change

  • Coaching tools: process coaching or management training dilemma, Kanban appropriateness, mechanical and cultural reasons for applying Kanban

  • More coaching tools: agendas, contextual assessment, Kanban market positioning, engagement design

  • Kanban Coaching Professional (KCP) in action: exercise, update your ML transition designs from the KCP perspective

Daily Schedule and syllabus

Individuals who are KMPs, complete KMM and KCP are awarded the Kanban Coaching Professional (KCP) credential by Kanban University. 

Daily Schedule and Syllabus