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Mon, Mar 18


Le Germain Maple Leaf Square

KCP - Kanban Coaching Professional Masterclass

Kanban Coaching Professional (KCP) Masterclass is about one's effectiveness as a leader, change agent, coach and expert.

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KCP - Kanban Coaching Professional Masterclass
KCP - Kanban Coaching Professional Masterclass

Time & Location

Mar 18, 2019, 9:00 a.m. – Mar 22, 2019, 5:00 p.m.

Le Germain Maple Leaf Square, 75 Bremner Blvd, Toronto, ON M5J 0A1, Canada

About The Event

Kanban Coaching Professional (KCP) Masterclass is about one's effectiveness as a leader, change agent, coach and expert. You learn how to lead and motivate evolutionary change and improvement and apply the Kanban method in complex, difficult situations that arise in modern professional-service enterprises. It has always been the most advanced part of the Kanban curriculum, offering the deepest dive into the method.

The KCP Masterclass began in 2009, then known as the Kanban Leadership Workshop, and was taught for several years exclusively by the Kanban method originator David J Anderson. Virtually everyone who has ever discovered or contributed something original and substantial to the Kanban method (Healy, Burrows, Leopold, Steyaert, Achouiantz, Bozheva, etc. - a long list) and whose works are read and widely applied by Kanban users around the world, have one thing in common. They have all, with very few exceptions, have taken the Masterclass and can look back to it as the turning point in their careers.

Throughout the many years of the Masterclass' existence, the international Kanban coaching community established a strong correlation between successful Masterclass completion and the ability to lead deep changes in organizations, institutionalizing adaptive capability, evolutionary change capability, the culture of improving product and service delivery to customers and fitness for purpose. We have also come to observe the correlation between non-participation in the Masterclass and hitting a "ceiling" in understanding Kanban method; the nature of evolutionary change; effectiveness of coaches, trainers, consultants and change agents; and performance of their employer and client organizations.

You can also consider the "official" description of the KCP Masterclass on the Anderson School of Management website.

The Masterclass curriculum has evolved and adapted over the years and is now in its fifth generation. In 2017, I and a few senior KCPs took over the teaching of the Masterclass from David J Anderson. I'm trying to preserve the Masterclass tradition and at the same time put my own mark on it.


Throughout the week: difficult questions that you would like answered, difficult situations, in which you'd like to make progress, various questions about Kanban method, etc.

Day 1 - Understanding organizational maturity and avoiding key failure modes

Day 2 - Mechanisms of evolutionary change, individual and group identity, sociology

Day 3 - Psychology of group (tribal) behaviour, Kanban coaching guidance (what coaches do and don't do), contextual assessment of organizations

Day 4 - Changes in managers' behaviour, applicability of Kanban method (mechanical and cultural reasons; when it is not appropriate), escalating motivation for change

Day 5 - Various consulting and coaching tools

Throughout the Masterclass, but especially in the first three days: many case studies from various companies, illustrating the key ideas. There will also be several "technical" topics, but mostly after the halfway mark.


The KCP Masterclass program is very long and intense compared with other Lean Kanban University training programs. The "official" time is from 9 in the morning to 7 in the evening. Many participants also use the dinnertime to get to know each other better, to discuss situations in their companies, and to discuss the Masterclass material and their current interpretation of the material. Friday is the exception, we finish at 5.

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